Shipping & Digital Delivery Policy
Last Updated: 10 August 2025
At Febric.in, we sell digital products and digital services, including reel bundles, infographic bundles, creative resources, downloadable content, and subscription-based products.
As our products are delivered electronically, we do not ship physical products. All orders are delivered digitally through email, WhatsApp, download links, account access, or other electronic methods specified for the particular product.
1. No Physical Shipping
Febric.in does not currently ship physical products.
Therefore:
No physical package will be delivered to your address.
No courier or shipping charges are applicable to digital products unless specifically stated.
A physical shipping address may not be required for certain digital purchases.
Delivery is completed electronically.
2. Digital Delivery Methods
Depending on the product purchased, your digital product may be delivered through one or more of the following methods:
WhatsApp
Email
Download link
Customer account/dashboard
Cloud storage or digital access link
Other electronic delivery methods specified on the product page
The delivery method may vary depending on the product.
3. Delivery Time
Most digital products are delivered automatically or shortly after successful payment confirmation.
In some cases, delivery may take additional time due to:
Payment verification
Technical issues
High order volume
Manual order processing
Server or email delivery issues
WhatsApp delivery limitations
Other unforeseen technical circumstances
If you have not received your purchased product within a reasonable period after successful payment, please contact our support team.
Support Email: support@febric.in
4. WhatsApp Delivery
If your purchased product is delivered through WhatsApp, the product or access information will be sent to the WhatsApp number provided during checkout.
Customers are responsible for providing a valid and active WhatsApp number.
Please ensure that:
The WhatsApp number entered during checkout is correct.
WhatsApp is active on your device.
You have not blocked our delivery number.
Your device has a working internet connection.
If you entered an incorrect WhatsApp number, please contact us at support@febric.in with your order details.
5. Email Delivery
If your product is delivered by email, it will be sent to the email address provided during checkout.
Customers should check:
Inbox
Spam/Junk folder
Promotions folder
Updates folder
If you cannot find your delivery email, contact support@febric.in.
6. Download Links
For products delivered through download links, the link may be provided by email, WhatsApp, customer account, or another digital delivery method.
Customers are responsible for downloading and securely storing their purchased files where applicable.
If a download link does not work or has expired due to a technical issue on our side, please contact support and we will review the issue and provide appropriate assistance where applicable.
7. Subscription Products
For subscription-based products, access will generally be activated after successful payment confirmation.
Subscription access may be provided through:
Customer account
Login credentials
Private digital platform
WhatsApp
Email
Other access methods specified on the product page
The duration and features of the subscription will be determined by the specific subscription plan purchased.
8. Delivery Problems
If you have successfully completed payment but have not received your digital product, please contact us at:
Please provide:
Order number
Name used during checkout
Email address used for the order
WhatsApp number used for the order
Payment/transaction reference, if available
Our support team will verify the order and assist with delivery.
9. Incorrect Customer Information
Customers are responsible for providing accurate delivery information, including their email address and WhatsApp number.
Febric.in will not be responsible for delivery failures caused by incorrect, incomplete, inactive, or inaccessible contact information provided by the customer.
However, customers may contact our support team if they need assistance correcting delivery information.
10. Delivery to Different Countries
Our digital products can generally be purchased and delivered electronically regardless of the customer’s physical location, provided that the payment method and digital delivery method are available to the customer.
Since our products are delivered digitally, there are no international shipping charges or physical shipping restrictions.
11. Physical Shipping Charges
Because Febric.in sells digital products, no physical shipping charges apply to digital orders unless a specific product clearly states otherwise.
12. Delivery Confirmation
An order may be considered digitally delivered when the purchased product, download link, access credentials, or other required access information has been successfully sent or made available to the customer through the applicable delivery method.
13. Contact Us
For any questions or issues related to digital delivery, please contact:
Febric.in
Email: support@febric.in
We recommend providing your order number when contacting us so that we can verify your purchase and assist you as quickly as possible.
Important Notice
Febric.in sells digital products and digital services. No physical products are shipped unless explicitly stated on the relevant product page. Delivery is completed electronically through the delivery method applicable to the purchased product.
